Customer Service Administrator

Service Administrator
Manchester, Trafford Park

Working hours: (Apply online only) or (Apply online only) Monday - Friday
ongoing position, possibly long term for a right candidate

£12.71 per hour

If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you.

Job role / duties

The role will involve learning how to assist customers with vehicle maintenance queries over the phone.
Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance.
The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service

• Extracting data from a Excel spread sheet
• Analysing the data
• Transferring calls and information to th...

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