Customer Service Administrator

Customer Service Administrator

Location: Tunbridge Wells, Parking.

Hours: Monday to Friday, 9:00am - 5:30pm. Office Based Monday - Friday.

Are you passionate about delivering exceptional customer service? We are seeking a friendly, proactive, and professional Customer Service Executive to join our clients' small team in Tunbridge Wells to deliver Customer Service to their clients and complete all relevant administration tasks to ensure an efficient service!

Key Responsibilities:

Handling customer enquiries via phone, email, and live chat.

Providing accurate information about products and services.

Resolving customer issues efficiently and professionally, via correspondence, emails and calls.

Maintaining customer records with meticulous attention to detail.

Updating the CRM with relevant information and producing invoices to send for completed works.

Working closely with internal teams to ensure excellent service del...

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