Customer Service Administrator

Summary of Main purpose of the job

To ensure continuity of customer care and support to the companies client base by utilising the various in-house individuals and departments.

This position requires a dynamic and pro-active person with a can-do attitude to assist the Service Manager in overseeing administration assistance and support to all customers, engineering staff and all others within the business to ensure that the levels of customer “aftercare” are achieved to the required company standards.

Customer Service & Communication

Always provide support and consistent links to the companies client base and other departments.

Part of the Service Team, acting as the first line of communication for all customers into the business, ensuring agreed customer support standards are achieved.

Deliver continuity of customer care and support to the client base by utilising various in-house individuals and departments.

Act as the primary conta...

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