Customer Service Admin

• Registration of customers' details & Vehicle's details into System
• Issue job cards (input mileage)
• Arrange & confirm appointments with customers
• Send reminder text to each customer on the working day before (off day)
• Respond to customer queries (simple quotation, email, FB enquiries)
• Call & Text customers for car pick up, send them to invoice
• Assist SA/Manager to issue an invoice,
• Send invoices to customers via WA or email
• Collect Payment and update the system with respective mode of payment
• To update Warranty List and send to Managers weekly
• Create CN, invoices (when needed)
• Take pictures to send to customers, upon request (when needed)
• Keep track of Car Group buy/lucky draw or any other promotion
• Update customer contacts from system to company phone
• Issue SOA to credit customer
• Manage AR and send weekly AR ...

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Submit your application today and join our talented team at kgc workshop pte. ltd..