Customer Retention Representative

Endurance
📍 Northbrook, Illinois, United States 💼 Full-time 🕒 Posted June 07, 2026

Job Description

Customer Retention Specialist


Job Description:

Want to work in a fast-paced environment that has unlimited earning potential? Then Endurance is the place for you! Endurance is looking for bright, outgoing, and energetic individuals to join our growing team of Retention Representatives! As a Retention Representative, your duty is to retain business clients and further educate current customers on the value of retaining their Vehicle Service Contracts.




Key Responsibilities
  • Consistently increase retention rates and achieve retention goals.
  • Superb listening skills with the ability to overcome customer's initial concerns and objections Ability to keep customers on board through the reiteration of why they purchased a Vehicle Service contract and the continued benefit that the contract provides. 
  • Strong background in a call-center environment
  • CRM and technology aptitude to handle multiple plat...
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    Job Details

    • Location Northbrook, Illinois
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026