Customer Retention Officer | 12-Month Fixed Term Contract

If you thrive on building relationships, solving problems, and helping customers find the right financial solutions, this could be the perfect opportunity for you.

We're partnering with a well-established Tier 1 lender to recruit a Customer Retention Officer for a 12-month fixed-term contract. Joining a supportive and high-performing Customer Services team, you'll play a key role in retaining existing customers, supporting finance solutions, and delivering exceptional customer experiences.

What's on offer?

• Join a respected leader within the financial services industry based in Ellerslie
• Fantastic team culture with strong leadership and support
• Opportunity to further develop your financial services expertise

Key responsibilities include:

• Managing contract variations and customer account changes
• Supporting direct finance applications and loan processing
• Proactively engaging with ...

Ready to Apply?

Submit your application today and join our talented team at Confidential.