Customer Representative

• Welcome and meet clients on the first day of training and serve as the primary point of contact throughout the training period.
• Conduct facility orientation and safety briefings for clients.
• Interact with clients to address inquiries related to training courses, requirements, products, and services.
• Assist clients with CAE check-in processes, ensuring accurate collection and submission of required documentation.
• Coordinate security clearance submissions with relevant stakeholders for approval.
• Submit long-term pass applications for internal customers.
• Support entry visa applications, including E-entry visas, and issue letters of visa or business invitation for internal and external customers.
• Coordinate lodging and logistics arrangements for clients as required.
• Prepare and distribute pre-training information packages prior to training commencement.
• Send calen...

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