Customer Relationship Manager/Customer Support Manager

Location: Fully Remote (South Africa)
Hours: UK Business Hours

Are you passionate about delivering exceptional customer experiences and building long-term relationships? Do you have the skills to manage client needs while driving customer satisfaction in a fast-paced, tech-driven environment? Join our client’s team as a Customer Relationship Manager/Customer Support Manager, where your expertise will directly impact the success of an innovative healthcare technology platform.

About the Role:
In this role, you’ll be the main point of contact for customers, ensuring seamless onboarding, providing ongoing support, and fostering relationships that drive customer retention and satisfaction. You’ll work with a leading healthcare automation platform dedicated to streamlining and enhancing healthcare processes for clients worldwide.

Requirements

Key Responsibilities: