Customer Relationship Manager

RESPONSIBILITIES: Relationship Management Key Customer Relationship Management Reseller Relationship Management Supply Chain Relationship Management Marketing Reseller Support (Process and Outcome) Exhibition Manager: Plan, organise, design layout, execute, attend. Create and update brochures and supporting product marketing material. Market Research Competitor product offerings and marketing strategies (non-technical). Financial and Commercial Reseller agreements and NDAs: Review and put in place. Monitor sales vs. expenses. Assist Group Finance with auditing queries (SARS/Auditors). Credit card and debit card reconciliation. International travel arrangements / visas. Responsible for office groceries. Capture water and electricity expenses. Prepare shipments, including documentation and liaison with shipping agents. Request Freight quotations and arrange and follow up on payment for shipping. Create Commercial Invoices and documentation in preparation to export equipment. Keep track o...

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