Customer Relationship Management Manager

iDare - Support, Safety and Wellness
📍 Mumbai, Maharashtra, India 💼 Full-time 🕒 Posted July 04, 2026

Job Description

We’re Hiring! Join a Purpose-Driven Team

At iDare, we are more than just a company—we are a movement. Our mission is to empower individuals to recognize, prevent, cope with, and fight against abuse. As India's first holistic and intersectional mobile application, we prioritize creating a safe, supportive environment where healing and wellness can thrive.

We’re seeking a self-motivated, compassionate

CRM Lead

to independently manage the CRM lifecycle and empower the telemarketing team to proactively engage customers through expert guidance and mentoring.

Responsibilities:
1.CRM & Funnel Ownership
Own and manage the complete lead funnel: inquiry → engagement → scheduling → conversion → follow-up
Define and track funnel stages, SLAs, and response benchmarks
Ensure consistent handling of leads across services
2.Lead Performance & Analytics
Track lead sources (Meta, Google, website, partnerships, referrals, events)
Analyse co...

Ready to Apply?

Submit your application today and join our talented team at iDare - Support, Safety and Wellness.

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Job Details

  • Location Mumbai, Maharashtra
  • Job Type Full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026