Customer Relationship Management Manager

Job description: Customer Relationship Manager (CRM) – Axians India Role Summary: We are looking for an experienced Customer Relationship Manager to build and manage long-term relationships with key customers across industrial sectors. The role focuses on account growth, customer engagement, and delivering value-driven digital solutions. Key Responsibilities: Manage and strengthen relationships with key stakeholders (Plant, IT/OT, Procurement, etc.) Drive account growth through cross-sell and up-sell opportunities Identify customer needs and propose digital transformation solutions Coordinate with internal teams to ensure successful project delivery Handle customer issues, ensure satisfaction, and improve retention Maintain account plans, pipeline, and regular updates to management Requirements: B.E./B.Tech with 8–10 years of experience in Industrial Automation / Networking / Technical Sales / Account Management Knowledge of Industrial Networking, OT/IT, SCADA/MES, or Manufacturing sys...

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