Customer Relationship Management Manager

We’re Hiring! Join a Purpose-Driven Team

At iDare, we are more than just a company—we are a movement. Our mission is to empower individuals to recognize, prevent, cope with, and fight against abuse. As India's first holistic and intersectional mobile application, we prioritize creating a safe, supportive environment where healing and wellness can thrive.

We’re seeking a self-motivated, compassionate CRM Lead to independently manage the CRM lifecycle and empower the telemarketing team to proactively engage customers through expert guidance and mentoring.

Responsibilities:

1.CRM & Funnel Ownership

• Own and manage the complete lead funnel: inquiry → engagement → scheduling → conversion → follow-up
• Define and track funnel stages, SLAs, and response benchmarks
• Ensure consistent handling of leads across services