Customer Relationship Executive

Whitelion Systems Pvt Ltd
📍 Surat, Gujarat, India 💼 Full-time 🕒 Posted June 26, 2026

Job Description

➢ Post-Installation Feedback
• Conduct customer feedback calls after installation of Whitelion home automation systems.
• Verify installation quality, system functionality, and customer understanding of product usage.
• Ensure customers are satisfied with the installation team and overall experience.

➢ Post-Service Feedback
• Take feedback after service visits / maintenance calls.
• Evaluate engineer performance, response time, and issue resolution quality.
• Capture customer concerns, recurring issues, or dissatisfaction.

➢ Customer Engagement
• Maintain professional and positive communication with customers.
• Guide customers on basic usage of smart home systems, if required.
• Build strong and long-term customer relationships.

...

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Job Details

  • Location Surat, Gujarat
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 26, 2026
  • Application Deadline August 05, 2026