Customer Relations Specialist

Boss Products
📍 India, India, India 💼 Full-time 🕒 Posted March 02, 2026

Job Description

DUTIES AND RESPONSIBILITIES:


  • Respond to customer queries via phone, email, or chat in a professional and timely manner
  • Provide accurate information about products and services
  • Assist in converting enquiries into sales opportunities
  • Assist in lead follow-up and tracking in coordination with the sales team
  • Maintain and update customer databases and records
  • Prepare and share customer feedback reports
  • Maintain documentation related to customer communication and support logs



QUALIFICATION AND EXPERIENCE:


  • Graduate in any discipline;
    a background in business, marketing, or communications is preferred
  • 1–3 years of experience in customer support

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Job Details

  • Location India, India
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026