Customer Relations Representative

CVS Health
📍 Orlando, Florida, United States 💼 Full time 🕒 Posted June 07, 2026

Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Location: Remote (Webcam Required)
Schedule: Hours will fall between Monday–Sunday, 8:30 a.m. – 7:00 p.m. including weekend coverage

The Customer Relations Representative supports CVS retail pharmacy stores by responding to customer inquiries through the 1-800-SHOPCVS line. This role operates in an inbound customer contact center environment and is responsible for delivering exceptional customer experience aligned with CVS Health’s purpose and Values.

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Job Details

  • Location Orlando, Florida
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 07, 2026
  • Application Deadline July 17, 2026