Customer Relations Executive

Marina Bay Sands
📍 singapore, sg, singapore, sg, Singapore 💼 Full Time 🕒 Posted June 30, 2026

Job Description

JOB SCOPE

Summary of Job Responsibilities

Responsible for assisting casino guests during their visit to Marina Bay Sands (MBS).

Job Responsibilities

  • Provide excellent and delightful service to casino guests and assist them with their needs and requests.
  • Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
  • Conduct guided MBS Casino familiarization tours for guests.
  • Introduce programs (with the relevant terms and conditions) to potential Paiza players.
  • Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
  • Provide personalized service and establish close rapport with assigned patrons. 
  • Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
  • ...
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    Job Details

    • Location singapore, sg, singapore, sg
    • Job Type Full Time
    • Category Information and Record Clerks
    • Posted Date June 30, 2026
    • Application Deadline August 09, 2026