Customer Relations Analyst at Vodafone

Confidential

📍 Ghana, Ghana, Ghana 💼 Full-Time 🕒 Posted March 01, 2026

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Job Description

Role purpose:

To provide professional service assurance input to the creation and maintenance of the Enterprise Solutions annual plan and budget

Provide bespoke incident/problem management for allocated accounts within the framework of an agreed sales plan and annual targets for revenues, profitability and customer satisfaction
Key Accountabilities And Decision Ownership

Putting Customers FirstCommercial: Understands the value of profitable customersListens: Listens and understands customers’ needsService Oriented: Delivers outstanding customer servicePerforming through our People:Motivates: Motivates people and teams to performAdaptable: Values and adapts to different culturesTeam working: Works collaboratively with othersDelivering Results:Driven: Can do, delivers, drives Vodafone to winGoal Oriented: Sets and prioritises challenging targetsFocussed: Rigorous, manages own time and resourcesCost Conscious: Manages cost while maintaining...

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Job Details

Location Ghana, Ghana
Job Type Full-Time
Category Information and Record Clerks
Posted Date March 01, 2026
Application Deadline April 10, 2026