Customer Relations Administrator in Charlottetown

Enhance your career as a Customer Relations Administrator at Canada Life in Charlottetown. Focus on assisting clients, handling inquiries, and managing administrative tasks within a supportive environment.
This permanent full-time role involves greeting visitors, answering health and dental claim questions, and resolving customer inquiries efficiently. You will collaborate closely with a Team Performance Leader to ensure smooth operations in the Benefit Payment Office. Expect to utilize your problem-solving skills while managing administrative duties like processing claims and maintaining databases.
Key Responsibilities:
• Greet visitors warmly at the reception desk
• Answer health and dental claim inquiries accurately
• Analyze and resolve customer issues promptly
• Escalate complex problems as needed
• Review claim forms for required information
Requirements:
• College diploma in administration or equivalent
• Minimum two years of relevant experience
...

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