Customer Relations Admin Role at Canada Life

Join Canada Life as a Customer Relations Administrator in Charlottetown. This role focuses on supporting customer inquiries, managing administrative functions, and fostering a positive service experience.
The position is essential for maintaining our customer-centric approach in the Benefit Payment Office. You will handle general claim questions, resolve inquiries, and ensure effective communication throughout the office. Your commitment to service will drive efficiency and satisfaction among clients, with responsibilities ranging from greeting visitors to processing claims.
Key Responsibilities:
• Manage reception duties and greet visitors
• Address health-related claim inquiries effectively
• Identify and resolve customer inquiries with care
• Process incoming mail, faxes, and claims accurately
• Update and manage databases in the office
Requirements:
• College diploma in administration or related field
• At least two years of relevant experience
• St...

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