customer relation officer

• Manage appointment bookings and handle daily customer enquiries via WhatsApp and Instagram
• Greet customers warmly, serve beverages, and guide them to their seats
• Ensure smooth front desk operations and overall customer experience
• Maintain and update appointment schedules and customer records
• Handle cashiering duties (billing, payments, receipts)
• Manage booking deposits and appointment confirmations
• Follow up with customers (appointment reminders / post-service messages)
• Assist with basic customer service recovery when needed
• Support administrative tasks including:
• Tracking staff punctuality (lateness) using Excel
• Calculating stylist attendance and regularity reports
• Maintain cleanliness and organization of reception area

• Prior experience in...

Ready to Apply?

Submit your application today and join our talented team at HINT SALON PTE. LTD..