Job Description
A client of Innova Solutions is immediately hiring a Customer Quality Engineer
Position type: Fulltime - Contract role
Duration: 12 Months
Location: Santa Ana, CA
As a Customer Quality Engineer, you will:Responsible for acting as the primary contact for customer complaints, nonconformances, and escalations; managing and resolving quality issues with timely communication. Responsible for leading structured investigations using tools such as 8D, Fishbone, and 5 Whys; implementing corrective and preventive actions (CAPA). Responsible for coordinating customer-driven engineering or process changes; ensuring proper documentation and communication of impacts. Responsible for developing and tracking KPIs; monitoring customer scorecards; presenting performance data to leadership and customers. Responsible for overseeing Return Material Authorization processes; investigatin...
Position type: Fulltime - Contract role
Duration: 12 Months
Location: Santa Ana, CA
As a Customer Quality Engineer, you will:
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Submit ApplicationJob Details
- Location Santa Ana, California
- Job Type Contract To Hire
- Category Engineers
- Posted Date June 19, 2026
- Application Deadline July 29, 2026