Customer Quality Engineer

Customer Quality Engineer

Req ID: 49912

Job Location (Short): Guangzhou, CHN

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: Quality and Environment, Health and Safety (EHS)

Work Location Type: On-site

**The Impact You'll Make**

Act as the first interface for quality communication between domestic customers and the factory, take full responsibility for handling all customer complaints. Lead the resolution of customer quality issues, manage customer-specific quality requirements, track the effectiveness of improvement measures, and maintain good customer quality relationships to enhance customer satisfaction and ensure the company's product quality meets customer expectations. Responsible for indicators such as timely response rate, customer complaint recurrence rate, and successful conversion rate for special customer requirements.

**What You’ll Be Doing**

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