Customer Quality Engineer

Key Responsibilities

• Handle customer complaints and quality issues from start to closure
• Prepare and submit 8D / problem-solving reports to customers
• Drive root cause analysis and corrective actions with cross-functional teams
• Coordinate with R&D, manufacturing, process, and supplier quality teams
• Support failure analysis for returned units and warranty units
• Track and reduce recurring customer issues and quality escapes
• Ensure compliance with IATF 16949, ISO 9001, and customer specific requirements

Requirements

• Degree in Engineering (Electronics, Mechanical, or related)
• 1–5 years' experience in Quality Engineering or Customer Quality related
• Experience handling customer complaints and 8D reports
• Basic understanding of electronics / PCBA manufacturing
• Familiar with automotive quality systems (IATF 16949 preferred)
• Able to travel regularly for meeti...

Ready to Apply?

Submit your application today and join our talented team at Clarion (Malaysia) Sdn. Bhd..