Customer Program Manager

TomTom
📍 Japan, Tokyo, Japan 💼 Full-time 🕒 Posted February 19, 2026

Job Description

The impact you'll make
  • Manage post-sales activities and delivery of customer programs for Automotive and enterprise clients in Japan.
  • Collaborate with internal teams to ensure product delivery meets and exceeds customer expectations.
  • Accountable for program delivery within budget while addressing complex customer needs and requirements.
  • Establish and nurture strong relationships with customers, working closely with account managers to address escalations.
  • Develop and implement comprehensive project plans, ensuring compliance with budget and quality standards.
  • Facilitate cross-functional meetings, documenting critical communications and engaging with engineering and product units.
  • Champion best practices in risk mitigation, stakeholder alignment, and successful program delivery.
  • Act as a spokesperson for senior stakeholders, promoting a culture of collaboration and customer obsession.
  • Representing the customer in the Tom...
  • Ready to Apply?

    Submit your application today and join our talented team at TomTom.

    Submit Application

    Job Details

    • Location Japan, Tokyo
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date February 19, 2026
    • Application Deadline March 31, 2026