Customer Program Manager, AFR Customer Operations

Job Purpose
Participate in design and ensure implementation of customer operations strategy to deliver efficient logistics processes and results in the supply chain of a specific client using multimodal means of transportation and provide support to sales team in line with the business strategy and requirements, corporate guidelines and policies
Key Tasks
Contribute to development of customer operations strategy in line with business strategy and requirements, corporate guidelines and policies
Draft and ensure implementation of operational plans, measures and budgets
Ensure efficient management of the flow of goods and information across a customer's global supply chain utilizing air/ ocean/ ground transportation, customs brokerage services and dedicated warehousing/ distribution centers
Ensure development and implementation of service programs in response to current and changing customer requirements identified by the sales teams
Work with the sales and commercial...

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