Customer Order Specialist

Philips
📍 Ciudad de Panama, Panama, Panama 💼 Full-time 🕒 Posted June 20, 2026

Job Description

**Customer Order Specialist**
As a Customer Order Specialist you are responsible for ensuring day-to-day accurate processing of orders, change orders, according to a set of KPIs such as Timely Customer Order Confirmation, to provide excellent customer service.
**Your role:**
+ Ensure strict compliance with the Global Booking Policy while reviewing all booking requests and all types of sales orders from order intake recognition.
+ Maintain excellent stakeholder management, working closely with the sales team to provide efficient and satisfactory service, ensuring timely and accurate order booking within the SLA of 48 hours.
+ Coordinate and execute weekly meetings with the sales team to ensure a clear understanding of their respective actions and receive updated status on non-bookable orders.
+ Follow up with different internal departments responsible for providing documentation or completing pending actions required for final order booking.
+ Facilitate communicati...

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Job Details

  • Location Ciudad de Panama, Panama
  • Job Type Full-time
  • Category other-general
  • Posted Date June 20, 2026
  • Application Deadline June 25, 2026