Customer Operations Team Manager

FrieslandCampina
📍 Barcelona, Catalonia, Spain 💼 Full-time 🕒 Posted March 02, 2026

Job Description

What we ask

  • Master’s degree, preferably in Customer Operations, Supply Chain Management, or Logistics
  • Additional certifications in Lean Six Sigma, Continuous Improvement, or Change Management are a strong plus
  • Minimum 7 years of experience in Supply Chain Management or a closely related field
  • Proven leadership experience within a functional setup, with a strong focus on coaching and people development
  • Experience managing operations across multiple supply chains, ideally within FMCG or manufacturing
  • Demonstrated capability in driving process optimization, automation, and continuous improvement initiatives
  • Familiarity with ERP systems (preferably SAP), customer integration platforms, and digital tools supporting end‑to‑end Order‑to‑Cash
  • Strong stakeholder management across OpCos, departments, and external partners
  • Knowledge of customer experience, forecasting, S&OP, logistics, Power BI, and E2E FMCG ...
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    Job Details

    • Location Barcelona, Catalonia
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date March 02, 2026
    • Application Deadline April 11, 2026