Customer Operations Manager AMI 2.0 at Hydro One

Hydro One
📍 rankin, on, Canada 💼 Full-time 🕒 Posted June 04, 2026

Job Description

Become a pivotal leader at Hydro One as a Customer Operations Manager specializing in Advanced Metering Infrastructure 2.0. Your role involves managing teams and ensuring efficient service delivery across Ontario.
As a Manager, you will oversee a team of professionals delivering customer electrical services, including connections and emergency repairs. The position demands frequent travel to monitor performance and ensure compliance with safety and operational standards while fostering a culture of excellence.
Key Responsibilities:
• Manage, coach, and guide a diverse team for success
• Conduct field visits and monitor team performance
• Uphold safety compliance and operational regulations
• Prepare and present performance reporting to leadership
• Optimize job packaging and resource management
Requirements:
• Proven experience in customer operations management
• Strong leadership skills with a focus on safety
• Ability to manage projects and resources ...

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Job Details

  • Location rankin, on
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026