Customer Operations Admin

Customer Operations Admin

Location: Ipswich

Contract Type: Initial 3 months

Hourly Rate: £12.71

What You’ll Do

• Utilizing the CRM system to cleanse accounts and manage work lists effectively.
• Updating customer contact information and raising requests for site visits.
• Communicating with customers and third‑party agencies via email and telephone.
• Collaborating closely with the Metering team to enhance overall customer service.

What We’re Looking For

• Customer Service Skills: A passion for helping others and providing top‑notch service.
• CRM Experience: Familiarity with CRM systems is a plus but not required.
• Communication Skills: Excellent verbal and written communication skills to engage with customers and partners.
• Attention to Detail: A keen eye for detail to ensure accuracy in all tasks.
• Microsoft Suite Proficiency: Basic knowledge...

Ready to Apply?

Submit your application today and join our talented team at Pontoon.