Customer Loyalty Advisor

CreatePay
📍 Milton Keynes, England, United Kingdom 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Job Description

About CreatePay

At CreatePay, we're a leading provider of payment solutions, dedicated to helping small to medium-sized businesses across the UK streamline and improve their payment processes. Our products are smart, simple, and designed to make life easier for our customers — and that’s exactly the kind of experience we want every interaction with us to deliver.



About the Role


We’re looking for a commercially minded, customer-focused Customer Loyalty & Retention Specialist to join our team.

This role is all about protecting and growing our existing customer base. You’ll speak to customers who are considering cancelling, reviewing their pricing, or reaching renewal - and you’ll work to understand their concerns, find solutions, and retain their business.

Ready to Apply?

Submit your application today and join our talented team at CreatePay.

Submit Application

Job Details

  • Location Milton Keynes, England
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026