Customer Liaison Officer

Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) – Retrofit & Decarbonisation

Location: Ashford

Salary: Competitive Benefits

Contract: 18–24 Month Fixed-Term Contract (with the opportunity to become permanent)

Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service?

We’re working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they’re looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience.

This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression.