Customer Liaison Officer

Network Plus
📍 Alfreton, England, United Kingdom 💼 Other 🕒 Posted June 23, 2026

Job Description

Description

You will be ultimately responsibility for handling activities as outlined below:



  • Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.



  • Support operational ownership in resolving customer enquiries and complaints within D+1 working days.



  • Deliver effective walk off post completion activities that are coordinated by the Customer Manager.


Key Responsibilities


Key Responsibilities



  • Effective CARE completion on all projects



  • D+1 % contact close out support



  • 80% Walk Off completion (successful visits & score captured)



Core Responsibilities



Strategy:



  • Ensure a cus...

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Job Details

  • Location Alfreton, England
  • Job Type Other
  • Category Information and Record Clerks
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026