Customer Journey Manager

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Role Overview

As a Customer Journey Manager (CJM), you will support the delivery of Trade Surveillance remediation and change within the Markets Platform. The role focuses on owning and improving end-to-end surveillance journeys , ensuring regulatory, risk, and delivery outcomes are clearly translated into prioritised, deliverable work.

Working closely with Product Owners, Engineering, Data, and COO Surveillance teams, you will ensure surveillance change is...

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Submit your application today and join our talented team at HCLTech.