Customer Insights Analyst (197929)

Customer Insight Analyst

Hybrid - Blackburn, Lancashire

Salary: up to £55,000

This is an opportunity to join a data-led organisation where customer insight sits at the heart of decision making. The role offers strong exposure to CRM, customer lifecycle strategy, and advanced analytics, with the chance to directly influence customer experience and commercial performance.

The Company

They are an established, customer-focused business operating across a large network of locations, with a strong emphasis on data-driven growth. The organisation is investing in its analytics capability to better understand customer behaviour and optimise engagement strategies. Teams are collaborative and cross-functional, bringing together marketing, operations, and analytics to deliver measurable outcomes. They prioritise high-quality customer experiences and continuous improvement across their services.

The Role