Customer Happiness Specialist

The Hero Company
📍 Guatemala City, Guatemala Department, Guatemala 💼 Full-time 🕒 Posted June 17, 2026

Job Description

At our heart, we’re a copywriting-driven direct response company. We’re scrappy, bootstrapped and very profitable. Our core team has been operating in digital since 2007, building and scaling multiple brands.

Even better… we’ve done it all remotely, from the start. Despite our distance, we have a fantastic, supportive, highly-driven “online culture”, with clear alignment on our values and our mission. We move fast, we play to win, we learn from our mistakes and we celebrate our victories (and each other!). Many of our team members have been here for over five years, and continue to grow their skills, their value and their relationships.

Our team is a poor fit for anyone who wants to “phone it in” or spend their days on social media. Underperformers, excuse-makers and games players don’t last long here. If dedication to your work and your team mates isn’t a top life priority, it’ll quickly be revealed.

On the other hand: if you’re sel...

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Job Details

  • Location Guatemala City, Guatemala Department
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 17, 2026
  • Application Deadline July 27, 2026