Customer Happiness Representative - Tier 1

EarnUp
📍 Alajuela, Alajuela Province, Costa Rica 💼 Full-time 🕒 Posted February 21, 2026

Job Description

The time is right for financial products to do better so you can make the most of your income. EarnUp is on a mission to create a financial system that works for everyone by transforming the loan payments ecosystem into a key driver for achieving financial wellness. We do this through our customer-centric and data-driven payments platform. Our platform offers flexibility in payment schedules while intelligently automating mortgage payments to help our users pay off loans faster. We are a dedicated and diverse team of hardworking innovators working to help people get out of debt. Come help us disrupt the $ trillion debt market we have today and let’s make a difference together.

We are looking for a Customer Happiness Tier 1 Representative that wants to see the impact of their work to join the EarnUp organization in our Costa Rica office. You have a passion for helping the customer and providing them support with their requests on a daily basis. Complete the business...

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Job Details

  • Location Alajuela, Alajuela Province
  • Job Type Full-time
  • Category Computer Occupations
  • Posted Date February 21, 2026
  • Application Deadline April 02, 2026