Customer-Focused Operations Support Specialist

Join HTG in Ottawa as a Customer-Focused Operations Support Specialist, where your communication and support skills will enhance Agile and DevSecOps teams. Be part of a forward-thinking company.
This role offers an opportunity to support software development teams by coordinating day-to-day operational functions. You will play a crucial part in ensuring efficient workflows, enhancing team alignment, and supporting customer inquiries. Your proactive approach will be key to managing process improvements and project documentation.
Key Responsibilities:
• Provide operational assistance to Agile and DevSecOps teams
• Coordinate with stakeholders and clients for workflow efficiency
• Document and track sprint activities and progress
• Assist with team coordination and operational planning
• Serve as the contact point for customer support needs
Requirements:
• Experience in Agile software and DevSecOps environments
• Proven skills in supporting technical operatio...

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