Customer-Focused OMNI Department Manager

Elevate customer service at Walmart as an OMNI Department Manager in Magog, QC. Drive e-commerce success through teamwork, training, and strategic workload management.

In this role, you will lead the team while participating in training and developing OMNI Associates. Responsibilities include setting up Back Office systems, managing daily pickups, and ensuring cleanliness standards for e-commerce operations. Your approach to customer interaction will be essential for promoting products and assisting shoppers with their needs.

Key Responsibilities: • Train and develop OMNI Associates for efficient task execution • Set up Back Office systems and review daily orders • Attend to daily picks and ensure all tasks are completed • Maintain cleanliness to e-commerce standards • Provide excellent customer service by greeting and assisting shoppers

Requirements: • Strong team leadership abilities • Experience in managing e-commerce tasks • Knowledge of grocery order pro...

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