Customer-Focused Community Associate in Victoria

Join IWG as a Community Associate in beautiful Victoria, BC! Support customers by managing administrative needs and building a strong community within your center.
As a Community Associate, you will thrive in a role centered around customer service and community management. This position calls for excellent communicators eager to resolve issues and ensure customer satisfaction. You will engage with clients across various industries, ensuring they experience top-notch service while maintaining smooth daily operations.
Key Responsibilities:
• Manage administrative tasks for customer support
• Assist customers with service requests and inquiries
• Organize community events with the Community Manager
• Maintain a tidy and welcoming workspace
• Facilitate customer interactions and relationship-building
Requirements:
• Minimum 1 year of customer service experience
• Strong communication and problem-solving skills
• Proficient in MS Office and basic IT
• Po...

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