Customer-Focused Collections Agent Role

Step into a rewarding Collections Agent position at NorthLake Financial in Barrie, Ontario. This role combines customer service excellence with the skills needed to facilitate effective repayment solutions.
As a vital part of NorthLake Financial, you will engage actively with clients facing delinquent accounts, guiding them through repayment options while ensuring adherence to company policies. Your ability to work independently and tackle challenges creatively will contribute significantly to achieving team and individual collection goals while maintaining the highest standards of professionalism.
Key Responsibilities:
• Develop repayment strategies for customers in need
• Handle inquiries with clarity and professionalism
• Meet or exceed collection metrics consistently
• Negotiate payment arrangements with clients
• Maintain precise documentation of all collections activities
Requirements:
• Flexible availability including evenings and weekends
• Strong ...

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Submit your application today and join our talented team at Northlake Financial.

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