Customer Experience - Voice & Chat Support

FAIL.
📍 Nadiad, Gujarat, India 💼 Full-time 🕒 Posted June 12, 2026

Job Description

We’re hiring a voice & chat customer support professional to handle customer interactions for a D2C apparel brand.


What you’ll do

• Handle inbound and outbound customer interactions

• Resolve order, delivery, and product-related queries

• Coordinate with internal teams to close issues quickly

• Ensure a calm, professional customer experience on every customer interaction


Who should apply

• Prior support experience preferred

• Clear communication in English and Hindi

• Patient, composed, and solution-oriented

• Comfortable working with systems and processes


Role details

• Full-time | Remote (India)

• Compensation aligned to experience and performance

Ready to Apply?

Submit your application today and join our talented team at FAIL..

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Job Details

  • Location Nadiad, Gujarat
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026