Customer Experience Specialist - Order Processing

Brampton Recruitment Ltd
📍 Stone, Staffordshire, United Kingdom 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Working for a well-established global manufacturing business who operate in a niche industry. As the Customer Experience Specialist you will support customers with enquires and processing sales orders.
 
Job Description: 

Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
Mailbox Management: Ensure active management of CS Orders mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible.
Order Processing: Process all sales orders within 1 working day to a high degree of accuracy. Proactively informing any issues and any date changes to the customer
Communication: Internal and External communication to ensure fast and accurate processing of orders
Export Compliance: Ensure all orders are processed whilst adhering to comp...

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Job Details

  • Location Stone, Staffordshire
  • Job Type Full-time
  • Category other-general
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026