Customer Experience Specialist — Mon–Fri Training & Growth

Accident Compensation Corporation New Zealand

📍 hamilton, waikato, New-Zealand 💼 Full-time 🕒 Posted July 24, 2026

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Job Description

ACC is seeking a Customer Experience Representative to be the first voice on the journey to recovery. After a comprehensive induction, you’ll support clients and providers through inbound calls, delivering clear information and empathetic guidance. 
You’ll handle high volumes, be comfortable with sensitive conversations, and grow into additional duties such as emails and live chat. The role starts Monday 12 October 2026, is full‑time (40 hours/week), Monday to Friday, 8am–6pm on a rotating roster. 
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Job Details

Location hamilton, waikato
Job Type Full-time
Category Communication & PR
Posted Date July 24, 2026
Application Deadline September 02, 2026