Customer Experience Specialist

Customer Experience Specialist Job Introduction Customer Experience SpecialistHours: Permanent, Part Time 30 hours per week, across 7 days, within the department opening hours of 9am 6pm (8pm business dependant)Location: Lytham St Annes, LancashireSalary: £21,.75 per annum (FTE £26,.69 per annum) Close date: Friday 3rd JulyInterview dates: Tuesday 7th July / Wednesday 8th JulyWe are looking for a passionate and results-driven Customer Experience Specialist to join our growing Customer Experience team. Youll play a key role as a Beaverbrooks ambassador, youll provide a consistently high standard of service, fair resolution balancing the business and customers expectations and share customer insights to support continuous improvement across the business.Key ResponsibilitiesDeliver exceptional customer service through positive, solution-focused interactions.Resolve customer complaints efficiently, professionally, and empathetically.Build strong customer relationships by understanding need...

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