Customer Experience Specialist

We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.

As we continue to expand, we are seeking a highly organised and detail-oriented Customer Experience Specialist to join our team, servicing one of the largest names in Pharmacy in Malaysia. The successful candidate will be responsible for managing product listings, inventory replenishment, visual content creation, and quality control across multiple e-commerce platforms.

Position

Job Description

• Create and manage product listings across all platforms including marketplaces and online stores.
• Check and update product packaging information to ensure accuracy.
• Upload and maintain consistent product information across all platforms.
• Provide support to customer service and warehouse teams when required.
• Handle Lazada and Shopee live chat request...

Ready to Apply?

Submit your application today and join our talented team at Summitnext.