Customer Experience Specialist

Gotrade (YC S19)
📍 Jakarta, Indonesia, Indonesia 💼 Full-time 🕒 Posted June 21, 2026

Job Description

💬 Customer Experience (CX) Specialist – A Perfect Role for Fresh Graduates Passionate About Investing 🚀


Are you a fresh graduate who’s passionate about trading, investing, and helping others learn?

We’re looking for someone curious, hardworking, and eager to grow — someone who wants to turn their interest in finance into a career in one of Indonesia’s most exciting fintech companies.


A LITTLE ABOUT US 🤔


At Gotrade, we are on a mission to make the most amazing product experience for traders and investors in Indonesia.


We believe that every user interaction — every question answered, every issue resolved — is an opportunity to build trust and confidence in investing. That’s why our Customer Experience (CX) team plays such an important role: helping users feel supported, informed, and valued every step of the way.


You’ll be joining a dyna...

Ready to Apply?

Submit your application today and join our talented team at Gotrade (YC S19).

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Job Details

  • Location Jakarta, Indonesia
  • Job Type Full-time
  • Category business-and-financial-operations
  • Posted Date June 21, 2026
  • Application Deadline July 31, 2026