Customer Experience - Sales Support

Brampton Recruitment Ltd
📍 Stone, Staffordshire, United Kingdom 💼 Full-time 🕒 Posted June 11, 2026

Job Description

Working for a well-established global manufacturing business who operate in a niche industry. As the Sales Support Specialist, you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.
  
Job Description:

Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
Mailbox Management: Ensure active management of CS Key Accounts mailbox throughout the day. Passing queries to relevant colleagues with as much information as possible.
Key Account Support: primary customer service contact for key accounts and strategic accounts
Lead Qualification: Qualify all sales leads before passing to the sales team
Customer Success: Proactively engage with disengaged accounts to assess their needs and identify ways to re-engage the company ...

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Job Details

  • Location Stone, Staffordshire
  • Job Type Full-time
  • Category other-general
  • Posted Date June 11, 2026
  • Application Deadline July 21, 2026