Customer Experience Professional

**Who We Are**

Robert Half is seeking a Customer Experience Professional to be a part of the Customer Service Department. The department strives to provide high quality and timely support to internal and external customers. Customer Service personnel typically interact with RHI branch sales personnel, external job candidates, Clients, internal departments (e.g. Payroll, Data Entry, etc.) and outside agencies and handle a variety of service requests that relate to payroll, benefits, employment verification, etc. The Customer Service department responds to a high volume of telephone, email and written inquiries, all of which require the identification, acknowledgement and analysis of customer needs/problems. The Customer Service Department routinely initiates corrective actions or provides recommendations on how the problem can best be resolved to meet or exceed customer expectations. The accuracy, timeliness and quality of response provided on a daily basis to each customer int...

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