Customer Experience Operations Officer

Pentasia
📍 madrid, kingdom of spain, Spain 💼 Full-time 🕒 Posted June 05, 2026

Job Description

International iGaming operator is hiring an
Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
Operations Manager
to oversee Customer Support, Payments and Fraud operations from its growing Melilla hub.
This is a fully onsite role focused on team leadership, operational performance, escalations, and day-to-day management within a fast-paced casino environment.
Candidates must have:
- Strong iGaming operations/customer support experience
- Exposure to Payments, Fraud or Player Operations
- Team management experience
-
Fluent Spanish and English
-
Salary xhfqzwm circa €55k
Location:
- Based in Melilla OR
- Open to relocate (accommodation provided by potential employer) OR
- Able to travel weekly onsite from Malaga/Madrid

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Job Details

  • Location madrid, kingdom of spain
  • Job Type Full-time
  • Category Customer Service
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026