Customer Experience & Operations Lead

Changi Airport Group

📍 changi, east region, Singapore 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

Changi Airport Group is seeking motivated individuals for their Operations and Tenancy Management team. The role focuses on enhancing customer service quality for airside retail and F&B outlets. Responsibilities include implementing initiatives, managing a CRM system, and monitoring service performance. 
Ideal candidates will have a degree in relevant fields, at least 3 years of experience in customer service, and familiarity with enterprise systems. Apply now to be part of a dynamic team dedicated to delivering excellent service at Changi Airport. 
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Job Details

Location changi, east region
Job Type Full-time
Category Other-General
Posted Date July 08, 2026
Application Deadline August 17, 2026